UX /UI designer with 8 years visual design experience.

Core Skills: 

Design: Design sprints, Design systems, Design thinking, Interaction Design, Presentation, Prototype, Wireflows, Wireframes, Usability Testing, Branding, Typography, Visual Design, Composition, Layout, Color Theory, Motion Graphics, Illustration, Basic: (HTML, CSS, JavaScript).

Research: Affinity Maps, Competitive Analysis, Data Synthesis, Empathy Maps, Journey Maps, User Interviews, Heuristic Analysis, Qualitative Research Techniques, Quantitative Research Techniques, Focus Groups.

Project Management: Project Planning, Scoping, Milestone Tracking, Client Collaboration, Team Leadership

Tools: Figma, Figjam, Miro, Sketch, Jira, Asana, Adobe: (XD, InDesign, Illustrator, PremierePro, AfterEffects, Photoshop), Excel, SQL, Tableau, Slack, Zoom, Calendly.

Professional Experiences

Freedom Youth | Product Designer | Project Manager | Contract | 2024

• Created & Administered 2+ surveys & 20+ usability testing sessions gathering critical feedback for a website redesign.

• Created 16+ wireframes, 2+ prototypes, & high-fidelity UI designs, utilizing user feedback & data analysis, leading to a 75% improvement in user engagement & 80% faster task completion based on usability testing results.

• Redesigned FYFJC’s brand identity and logo based on user research findings, addressing concerns about the nonprofit’s validity. This resulted in an 80% increase in donor trust and engagement, as reflected in higher website interactions and contributions.

Be Uninterrupted | Internship Contract | 2024

• Led a team of 3 designers to build & design a career & life coaching dashboard, successfully completing the project within 6 weeks while meeting all milestones & deadlines.

• Conducted & moderated 3 focus groups, gathering feedback from 30+ users to identify key pain points & opportunities for improvement in the product design.

• Designed 8+ high-fidelity mockups & incorporated insights from guerilla testing sessions.

Freelance Graphic Designer | 2016 to 2023

• Facilitated client collaboration to gather requirements, define scopes, & guide project milestones, ensuring 100% on-time project delivery.

• Presented & refined 5+ mockups per client, demonstrating expertise in designing unique branded looks focusing on typography, composition, layout, & color selection.

• Utilized After Effects & Adobe Premiere to produce motion graphics driving a 50% increase in social media engagement for client marketing campaigns.

Department of Defense Community Bank, Germany ( Bank of America)  | 2016 to 2019

• Resolved 300+ monthly inquiries, managing $250k+ in deposits for military funds.

• Handled $100k+ in annual currency exchanges.

• Maintained 100% compliance with regulations & security protocols, preventing fraud.

• Supported 20,000+ base personnel, handling a 50% surge in inquiries during

  peak periods.

Education 

BrainStation | Data Analytics | Current

UMGC | Data Analytics | Current

Springboard | UX/UI Certificate | 2023 - 2024

Rocky Mountain College of Art and Design | BFA (3D Animation) | 2013-2016 

Monterey Peninsula College | Associates (Arts and Humanities) | 2010-2013